FAQ
Welcome to Praylor
We’re here to help you experience more than fragrance; we want every candle to bring peace, purpose, and faith into your home.
Below you’ll find answers to our most common questions.
If you don’t see what you’re looking for, feel free to reach out to us anytime. We’ll gladly assist you.
🕯️ 1. What makes Praylor candles different?
Each Praylor candle is inspired by Scripture and crafted with purpose. We hand-pour every candle using clean ingredients and fragrances that create a peaceful, faith-filled atmosphere, a reminder of God’s presence in your everyday life.
🕯️ 2. What are your candles made of?
All Praylor candles are made with natural soy wax, cotton wicks, and carefully blended fragrance oils. We never use harmful additives, parabens, or paraffin, just clean, long-lasting light.
🕯️ 3. How long do the candles burn?
Each candle burns for approximately 40–50 hours, depending on your environment and how well you maintain the wick. For best results, trim the wick to ¼ inch before each burn.
🕯️ 4. How should I care for my candle?
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Trim the wick before every use.
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Let the wax melt evenly to the edges on the first burn (about 2–3 hours).
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Avoid burning for longer than 4 hours at a time.
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Keep away from drafts, pets, and flammable materials.
Proper care ensures a cleaner, safer, and longer-lasting burn.
🕯️ 5. Do your candles have strong scents?
Our fragrances are designed to be balanced and soothing, noticeable without being overwhelming. Each blend is meant to enhance your prayer, rest, or reflection time, not overpower it.
🕯️ 6. Are your candles vegan or cruelty-free?
Yes. All Praylor candles are vegan, cruelty-free, and ethically made. We source our ingredients responsibly and pour each candle by hand.
🕯️ 7. Do you ship internationally?
Currently, we ship within [insert your shipping region, e.g., Portugal and the EU] but we’re working to make Praylor candles available worldwide soon.
🕯️ 8. What is your return policy?
We want you to love your candle. If your order arrives damaged or incorrect, please contact us at hello@praylor.com within 7 days of delivery, and we’ll make it right.
Due to the nature of our products, we can only accept returns on unused candles.
🕯️ 9. How can I collaborate with Praylor?
If you’re a creator, influencer, or business interested in partnering with us, reach out to collabs@praylor.com ; we’d love to hear from you.